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ONLINE ORDER PICKUP

Pickup location for online orders is at:

1704 E 29 St.

Vancouver, WA 98663

Click for Map


 

News

 
Blind or Shade repair
Restringing Service for your
Blinds or Shades


If you aren’t very patient and don’t have the time to fix it yourself. The price for restringing a pleated shade is $35.00 for the first three cords and an additional five dollars for each additional cord after three. For More Information:
www.blindrepairshop.com

 

 

Ordering

Do you ship to Canada?

  1. International Orders 
  2. Canada Orders

On line ordering.

  1. Can I change or cancel the order?
  2. Returns Policy?
  3. Color Accuracy Policy?
  4. To order by phone?
  5. Will I receive an order confirmation?
  6. Online Ordering with PayPal?
  7. Bulk Ordering? (coming soon)

Shipping

  1. Shipping?
  2. Insurance?
  3. Damaged or Defective Merchandise?

International Customers

International Orders are shipped by USPS Priority mail only unless other arrangements have been agreed to prior to ordering. Additional shipping charges my apply for all international orders, checkout does not finalize your payment. If your country charges any customs or duty tariffs, you are responsible for paying those charges as well. The minimum international shipping rate is $13.00. Free Shipping are not available for International orders.

Canada Order

What mail/shipment items are duty- and/or tax-free to canada?

You don't have to pay duties and taxes if your mail item is:

* a gift worth $60 or less; or

* worth $20 or less.

Mail items that are gifts worth $60 or less

A gift sent by a friend or family member abroad to a person in Canada is exempt from duties and taxes as long as the gift is worth $60 or less. Alcoholic beverages, tobacco products, and advertising material do not qualify for the gift exemption.

The declaration should clearly identify the goods as a gift, and should include a gift card or tag to avoid any misunderstanding. For gifts worth more than $60, you have to pay duties and taxes on the amount over the $60 exemption.

For example, if you receive a gift from overseas worth $100, only $60 of the gift's value qualifies for the gift exemption. You will have to pay duties and taxes on the remaining portion of the value, in this case $40.

Mail items worth $20 or less

If the goods you import by mail are worth $20 or less, they are duty- and/or tax-free.

The following goods do not qualify for this exemption:

* alcoholic beverages, cigars, cigarettes, and manufactured tobacco;

* books, periodicals, or magazines, if the publisher should be registered for goods and services tax but is not; and

* goods you ordered or bought from a Canadian retailer or intermediary, but which were mailed directly to you from outside Canada.

When you import goods worth more than $20 that do not qualify for the gift exemption, you have to pay duties and taxes on the entire value. You cannot combine the $60 gift exemption and the $20 exemption for the same goods.

What duties and taxes do you have to pay?

Duties

We calculate any duties owing based on the value of the goods in Canadian funds. The duty rates vary according to the type of goods you are importing and the country they came from or were made in. Depending on the goods or their value, some other taxes may apply, such as excise duty or excise tax on luxury items like jewellery.

Under the North American Free Trade Agreement (NAFTA), duties on various goods imported from the United States and Mexico have been either reduced or eliminated. The NAFTA rates apply when the goods you are importing are made in the U.S. or Mexico.

Goods and services tax (GST)

You have to pay GST on most goods you import into Canada. This is to make sure the imported goods are taxed in the same way as those sold or provided in Canada. We calculate GST on the mail item's duty-paid value. This is the total value converted to Canadian funds, plus any duties that apply.

Harmonized sales tax (HST)

The federal government has entered into agreements with certain provinces to collect HST at a rate of 15%. If you live in a participating province, you will have to pay HST instead of GST. We calculate HST the same way as GST. The tax you pay is based on the mail item's duty-paid value.

You do not have to pay the provincial part of the HST (i.e., 8%) on books at the time you import them. However, you will have to pay the remaining tax (i.e., 7%) if the publisher has not already collected it from you.

Provincial sales tax (PST) and tobacco tax

We collect PST and provincial tobacco tax on behalf of the provinces of British Columbia, Ontario, Manitoba, and Quebec. For British Columbia, we collect PST on all goods that are taxable under the province's tax base. Examples of goods exempt from PST are books, children's footwear, and children's clothing.

For Ontario, we collect PST on all goods that are taxable under the province's tax base. Examples of goods exempt from PST are books, footwear under $30 and children's clothing.

For Manitoba, we collect PST on all items except books, footwear, and clothing. For Quebec, we collect PST on all items except books. PST and tobacco tax vary according to the provincial tax rate.

The $5 handling fee

Canada Post provides us with the necessary information and prints the forms so that we can release goods to them. In addition, they collect the duties and taxes owing and send them to us. To cover Canada Post's cost for performing these services on your behalf, you have to pay a $5 handling fee. If your mail item is duty- and/or tax-free, you do not have to pay the fee.

How do you pay the duties and taxes you owe?

Canada Post officials will collect the total amount owing - duties, taxes, and handling fee -: before they release your mail to you.

The declaration that the exporter completes must accurately describe the contents of the mail item. To verify the declaration, an officer may open a mail item to ensure the contents match the description given. If there is no declaration attached, or if the declaration is incomplete, customs officers will open the item to determine the nature of the goods. All mail items that customs officers open are clearly marked as "opened by customs."

Duty and tax owing on mail

We enter the description and the value of the goods that we get from the declaration into our automated system. The system will automatically calculate any duties and taxes owing and print this information on Form E14, Customs Postal Import Form. This form contains the following information:

* your name and address;

* the tariff classification and description of the goods;

* the value in Canadian funds;

* any duties and excise tax owing;

* any goods and services tax or harmonized sales tax owing;

* any provincial sales tax or tobacco tax owing if we collect the tax on behalf of the province; and

* the $5 handling fee.

If there is no declaration, we will open the parcel to determine its contents and their value, and enter this information into our automated system.

 

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Can I change or cancel the order?

 Changes cannot be made to the order once you have confirmed it. It's best to cancel it, and place a new one with the correct items or quantities needed. Most orders are shipped within 24-hrs of cleared payment depending on stock and availability. Out of stock items please allow 10 days for backorder. You can send an email at any time to request a cancellation.  cancelorder@blindpartsnw.com

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Cancellations or Modifications

If you need to change a part order, please contact customer service as soon as possible. If your parts have not been shipped, we will be glad to alter the order. If the parts have been shipped, you will need to follow exchange procedures. Changes and cancellations can only be made prior to shipping. Parts orders usually ship within one to two business days. Please contact us for order status to make any adjustments. Contact us by  Telephone: 503-799-9459 support center to contact a service representative during regular business hours: Monday to Friday 9:00am to 4:00pm (PST) Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 72 hours of the first business day.  You can use our new one 800 number 1-800-737-3219

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Will I receive an order confirmation?

Yes, its automated so you will receive a few seconds after you order. The last page of the confirmation will display the email address it will be sent to, in addition to your order # and total.

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To order by phone

Sorry, we are currently not set up to accept phone orders. Please do not call to order by phone. You may place you order on-line or by mail.

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Insurance

Insurance is optional for domestic orders for an additional fee of $1.70 which covers up to $50.00, use the Add To Cart button below to add to your order before Checkout. To increase your coverage in $50.00 increments use the quantity box in the Shopping Cart. Blinds USA Inc. will not be held liable for incorrect address, lost, stolen or damaged merchandise do to miss-handling by the USPS.

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Return Policy

100% Customer Satisfaction Guarantee – If the part that you ordered is not the correct part and does not fit, for any reason, or is defective, you can exchange it within 30 days of order date. Provided that it is not damaged by you. If you are not completely satisfied with your purchase, please notify us within 10days, and return the product within 40 days of delivery for a full refund of your purchase price, less shipping costs. Product must be in same condition, and include all original packaging upon return  We will credit everything except the s & h charges. ( No items can be returned or exchanged after 30 days. No returns on special ordered or cut yardage items. All products that were cut to size such as cord, string, ladder tapes, etc) No returns on special ordered or cut yardage items

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Damaged or Defective Merchandise

Upon receipt of your order immediately open and inspect for freight damage. If any parts found to be damaged or defective please notify us immediately via e-mail in order to expedite your re-order.

We ask that returned products be in like-new condition with original packaging and materials We stand behind every product we sell. If you're not absolutely pleased with your purchase — for any reason — we'll be happy to make an exchange or refund the purchase price. Simply return the item to us within 15 days via insured parcel post or UPS.

Insure the package for your protection and return to:

  • Blind Repair Shop
  • Attention: Return Center
  • 1704 E 29th St.
  • Vancouver, WA
  •  98663

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Parts Availability and Pricing

Blind Repair Shop. offers the lowest prices possible, we do this by keeping our overhead low therefore passing on the savings to you, to maintain a low overhead we are unable to stock large quantity's of most merchandise. We do offer bulk lot discounts on certain parts, contact us for availability and pricing prior to purchasing. 

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Color Accuracy Policy

Although we do our best to make sure that the colors printed on our web site are accurate, actual colors will vary. In addition, subtle color differences and textures may not be fully appreciated on some systems due to differences in monitors and/or display cards

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Coupons

Coupon must be used at time of checkout and no discount will be given on phone orders, previous orders or orders that have already been processed. Coupon code must be entered by customer as instructed at bottom of Shopping Cart. Can not be combined with any other offer or wholesale discount. Some items are not available for free shipping. Not available for oversized packages.

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Shipping & Delivery Information
Most orders are shipped within 48-hours depending on stock, availability.

Standard Shipping (US Postal Service)
 

All of our delivery is through the United States Postal Service. In most cases, your order will be packaged and ready to ship within two business days. Your package will be sent via First Class Mail or Priority Mail (depending on the weight), and you can expect delivery in 4 to 5 business days.

USA CUSTOMERS Shipping Charge
Orders $49.99 or less. $5.00
Orders OVER $49.50 10% of Sub-Total
Orders OVER $150.00 $14.95 SHIPPING

Priority Mail Shipping (US Postal Service)
Priority Mail Shipping charges are $7.95 to $17.50
USA CUSTOMERS Shipping Charge
$0.00 - $49.99 Total plus  $4.95
$50.00 and up 10% of Sub-Total
PRIORITY MAIL SHIPPING
$0.00-$49.99 $7.95 SHIPPING
$50.00-$99.99 $13.70 SHIPPING
$100.00 and up $17.50 SHIPPING

International Customers:

International Orders are shipped by USPS Priority mail only unless other arrangements have been agreed to prior to ordering. Additional shipping charges apply for all international orders, checkout does not finalize your payment. If your country charges any customs or duty tariffs, you are responsible for paying those charges as well. Free Shipping are not available for International orders.

INTERNATIONAL CUSTOMERS International Shipping Charge
Select "International Shipping" 10% of Sub-Total plus $9.00
STANDARD SHIPPING NOT AVAILABLE FOR INTERNATIONAL ORDERS
PRIORITY MAIL SHIPPING INTERNATIONAL ORDERS

FREE SHIPPING
Not available for oversized packages.
Some items are not available for free shipping.
US customers only. AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, Illinois (IL), IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA , WA, WV, WI, WY

To order by phone: – We are currently not set up to accept phone orders.
Please note; the post office only updates Delivery Confirmation information once parcels are delivered.

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Internet only

Online Ordering with PayPal:

Official PayPal SealDO NOT GO TO THE PAYPAL WEBSITE FOR PAYMENT. Our site is fully integrated with PayPal so ordering is simple. Browse through the Parts and/or String page and select the subcategory that is needed. Enter a quantity for the item that you would like to purchase and click on the "Add to Cart" button. On some items you may have to select a color or some other option.

Proceed to the "checkout area" you will be asked your billing and shipping information. Then when you get to the payment page, choose PayPal as your payment option, continue to the confirmation page and submit the order.

Why use PayPal?

  1. Use your credit card online without exposing your card number to merchants.
  2. Speed through checkout. No need to enter your card number or address.
Don't have a PayPal account?
Use your credit card or bank account.

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