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Blind or Shade repair
Restringing Service for your
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Frequently Asked Questions
EasyUpCordless Cellular ShadesVertical BlindsRoller ShadesRV ShadesHow to recycle your Shade, Vertical Blind & Venetian Blind.
Blind slats will not lower?When packaged for shipment, the slats of the blind are fully raised. When you first attempt to lower the slats the cord lock may not release, preventing the slats from lowering. First, mount the blind in the window. Then hold the lift cords level with the head rail and gently pull. This should release the cord lock. If this does not solve the problem, take the blind out of the window. Locate the cord lock mechanism in the head rail (the lift cords run through this). You will see a pin. Using a flat head (be careful to avoid contact with the cording) screwdriver, turn the screwdriver perpendicular to the head rail. Push the pin to disengage the cords. NOTE: As soon as you release the pin, the slats will lower. Back to TopRaising and loweringAlways raise and lower with blind open. To lower blind, simply pull down using the grips on the bottomrail. To raise the blind, simply guide the blind to the desired position by gently lifting the bottomrail. Please note we have manufactured the blind 11/2" longer than ordered due to the tendency of the cordless mechanism to creep up slightly. On inside-mount blinds, the blind may need to be pulled away from the window slightly in order to fully lower the blind.
Replacing SlatsIf the cords are not broken, you do not have to remove the blind. Begin by removing the ladder cap from the under side of the bottom rail. Now that the ends of the cords are exposed within the bottom rail, pull them out slightly. Cut the old cord above the knot and weld the ends of the old and new cord together using a lighter or match. Roll the joined cords between your fingers to create a smooth weld. From the cord lock side, gently pull the tassel toward the left and this will pull the new cording through the same path. When the cording gets to the desired length for the controls to be, tie a knot in the ends by the bottom rail and cut off the excess. Replace the tassel and repeat process for additional cords. Back to TopTilt problems for horizontal blindConfirm that the tilt rod goes through the tilter mechanism and has not slid out of place. The tilt rod should not be impeded from turning by the end stiffeners. The tilt rod should be approximately 1-1/2" less than the head rail size. Make sure that the tilt rod is not bent. Confirm that the tilter mechanism is completely set into the head rail of the blinds. Make sure that the tape roll/drum is properly set into the tape roll support/cradle. The tape roll/drum must be centered in the tape roll support/cradle in order to turn freely. Placement of tape roll supports and tilter should allow the tilt rod to turn without tension. The tilt rod should not bend in order to insert into the tilter gear or to run through the tape roll supports. Attempt to spray the head rail components (including the tilter & tape rolls/drums) with a silicon spray. This may remedy abnormal stiffness and squeaking. If all of the above methods fail or when it is obvious that the gear in the tilter has worn out or is defective, replacing the tilter may be necessary. Back to TopTilting slatsOn blinds with wand control, twist the wand to rotate the slats to the desired closure. On blinds with cord tilt control, pull the cords to adjust slat closure. Slats may be rotated in either direction to control light and privacy. Restringing a blindIf the cords are not broken, you do not have to remove the blind.
Begin by removing the ladder cap from the under side of the bottom
rail. Now that the ends of the cords are exposed within the bottom
rail, pull them out slightly. Cut the old cord above the knot and
weld the ends of the old and new cord together using a lighter or
match. Roll the joined cords between your fingers to create a smooth
weld. From the cord lock side, gently pull the tassel toward the
left and this will pull the new cording through the same path. When
the cording gets to the desired length for the controls to be, tie a
knot in the ends by the bottom rail and cut off the excess. Replace
the tassel and repeat process for additional cords. Back to TopShortening blindRemove the bottom rail plugs to release the string ladders and reveal the knotted lift cord. Undo the knot and pull up lift cord enough to release the slats you need to remove. Remove the bottom rail and slats necessary to shorten the blind. Determine the desired length and insert the bottom rail into the last ladder rung. Cut the string ladder above the rung that hangs below the bottom rail. You should have enough ladder hanging to be able to insert these strings into the route holes on the bottom of the bottom rail. Insert the lift cord through the bottom rail hole and tie a knot. Make sure that the lift cords are even and that the bottom rail hangs straight. Adjust to the desired length by lowering or raising the knot in the lift cord. You may also insert more or less of the ladders in the bottom rail route. Do not try to adjust the length by pulling on the lift cord. Replace the bottom rail plugs. Use a rubber mallet or hammer to keep from marking the plugs. CORD LOCK OPERATIONTo raise or lock shade: Pull the cord down and inward, towards the center of the shade. Stay as close to the shade as is convenient. To raise or lock Middle or Bottom Rail of the shade: Pull the cord down and inward to the center of the shade. PLEASE NOTE: When raising the Middle Rail all the way up to the Head Rail, the Bottom Rail should be raised a couple of inches. This prevents pinching the Equalizer between the rails. To lower or release Middle or Bottom Rail of the shade: Pull the cord directly downward in the vertical position. For Standard Mini Blinds, Venetian Blinds, Shades.
Measure in Inches, Length + Width + Lift Cord Length X Number of Cords Divided by 12 = Feet Example of a 3 Cord Shade, The Width of your Shade is 72 Inches The Length of your Shade is 48 inches The Length of your Lift Cord is 36 inches (This is the cord you raise & lower your blind) You can make it longer if needed. Add together to get the length of 1 cord 72 + 48 + 36 =156 X 3 Cords = 468 inches divide by 12 = 39 feet This Formula has extra cord to tie knots & make adjustments Back to TopWhen you want to remove a vane, slide a thin flat object (credit card, etc.) up
the vane on the hook side of the vane holder. Then slide the vane and card down
and out of the vane holder (vane should slide out easily). If process is
difficult, verify that the vane is not sliding back onto the hook.
Reattaching vanes Remove vane. Notice that the carrier body in the headrail has a rectangular hole which the stem fits into. Align the carrier stem that needs adjustment with the hole. Insert a piece of string into the stem. Grasp the stem and push it into the carrier body. Now operate the rotation chain. You will now notice the stem now inside the body will NOT rotate. With the controls chain, rotate all other stems to line up with the one to be adjusted. Grasp both ends of the string and pull downward to move the stem back into the operable position. Reattach vane. Back to TopWhat can I use to cover my patio doorUsually the easiest solution for a patio door is a vertical blind. However, there are those who prefer something(anything) other than a vertical blind. The most common alternative to a vertical blind for a sliding door is the Hunter Douglas Vertiglide®, which is a honeycomb shade that moves sideways, accordian style. There is a fixed headrail at the top, a fixed vertical end rail, and a moving rail, which is used to open and close the shade. There is no track at the bottom, no visible strings, and no cords to pull. Shutters can also be used to cover a sliding glass door. Bottom of shade does not hang evenly - EasyUpSometimes this can happen if the cords get caught in the head rail. This can also happen if the "C" Clips are not evenly spaced on the tilt rod in the head rail. To fix, unhook the cording, then raise and lower the shade several times to test the operation. Back to TopNoisy operation- EasyUpSometimes on larger shades, the piece that keeps the long metals strips from rubbing against the head rail shifts out of position. This piece is a small plastic component that all the spears run through. Simply push this plastic component to the end of the metal spears to eliminate the noise. Back to TopCord controls too long- Cellular, Honeycomb, Pleated Shade?First, untie the upper knot from the smaller cord that feeds into the cord collector. Push the stop ball up to the desired location and then retie the knot. Before you cut off excess cording, first lower the blind to make sure the length of the shade and the controls are satisfactory. Back to TopFrayed Cord LoopFirst, remove the control end cap by lifting the tab on the top of the head rail that locks the cap into place. The cap should then easily pop off. Remove the frayed cord loop by gently lifting the cord and turning the mechanism (Tip: a screwdriver inserted into the center of the mechanism allows for easy rotation). Start the new cord loop into the pulley by placing the cord into one of the teeth of the gear. Rotate the cord loop into place. Replace the control cap Back to TopWill not lift - Cordless Cellular ShadesGently pull down on the bottom rail to reactivate the spring.
Tip: Anytime you leave your blinds in the closed position for an
extended period of time, the spring will need to be reset in order
to function properly. Back to TopCreeping or SaggingIf you notice your shade is creeping up from the bottom or
sagging from the top, please look inside the head rail to check for
the factory-installed friction clips. Contact customer service to
receive friction clips and instructions to install into the spring
motor. Back to TopBottom Rail Hangs Unevenly- EasyUpIn some instances, the lift tapes (white ribbons) in your cordless shade can become entangled. This problem can typically be solved by pulling the shade down completely. This will usually realign the tapes. Prevention Tip: Always lift your shade from the middle rather than the sides and do not lift too quickly as this creates slack in the ribbons. Back to TopRoller ShadesShade will not roll
up all the way/Difficult
to operate
Adjusting Cord
Tension on day/night RV Shade
Recycle Your Shade, Vertical Blind & Venetian Blind. Keep Your window treatment out of are landfill. When it comes to recycling blind it depends on the type. Not all window blinds are made of a recyclable material. Not all material are recyclable, aluminum and steel components can be recycled some of the plastic and vinyl may also be recyclable. Aluminum mini blinds can be taken to any metal scrap yard or if you have recycling service, you can leave your blinds out for pickup. Dismantle them and put the metal parts in the curbside recycling bin. Many recyclers require no peace being longer than 30 inches. Check with your recyclers. Think safety too! The cords on window coverings
present a
potential strangulation hazard.
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